ppc88 Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how ppc88 collects, stores, and uses your information.
1. Introduction and Scope
ppc88 ("we", "us", or "the platform") provides a trusted online casino and sports betting service for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, share, and protect the personal information of users of our platform.
By registering with ppc88 or using our services, you agree to the terms of this Privacy Policy. This Policy forms part of our Terms and Conditions and should be read together with them. This Policy may be updated from time to time. If any significant changes are made, we will post a notice on the platform.
This Policy applies to the ppc88.cam website and all related services. Our services are intended for persons aged 21 and above only.
2. What Information We Collect
We collect various types of information to provide our services smoothly and to improve your experience. Details are described below:
2.1 Registration Information
When you create an account with ppc88, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number
- Password (stored in encrypted form)
- Preferred currency (Bangladeshi Taka — BDT)
2.2 Identity Verification Information (KYC)
For security and fraud prevention, the following documents may be requested during our KYC process:
- National ID card (NID) or passport copy
- Proof of current address (utility bill or bank statement)
- Proof of payment method ownership (screenshot of bKash / Nagad / Rocket / Upay account)
- Selfie or photo (if required)
2.3 Financial Transaction Information
We record the following information during deposits and withdrawals:
- Transaction amount (in Taka)
- Payment method (bKash, Nagad, Rocket, Upay, or bank transfer)
- Transaction date and time (Bangladesh Standard Time, UTC+6)
- Transaction reference number
2.4 Gaming Activity Information
We store your gaming history, which includes:
- List of games played and results
- Bet amounts and win/loss records
- Bonus usage history
- Session duration and activity
2.5 Technical and Device Information
The following information is collected automatically when you visit our platform:
- IP address and geographic location (at country level)
- Browser type and version
- Operating system
- Device type (mobile/desktop)
- Referral URL and site navigation data
- Cookie and session data
3. Purpose and Legal Basis for Collecting Information
ppc88 processes your information only for specific, legitimate purposes. We never use your information unnecessarily.
- Account Management: To create, verify, and manage your account.
- Service Delivery: To provide gaming, betting, deposit, and withdrawal services without interruption.
- Identity Verification: To prevent fraud, money laundering, and access by minors.
- Bonuses and Promotions: To provide eligible offers and verify wagering requirements.
- Customer Support: To resolve your issues via 24/7 live chat and email support.
- Responsible Gaming: To identify addiction risks and take protective measures.
- Platform Improvement: To analyze user behavior and improve service quality.
- Legal Obligations: To comply with applicable laws and regulations.
- Security: To prevent unauthorized access, cyberattacks, and fraudulent activity.
4. Information Sharing and Disclosure
ppc88 does not sell your personal information to third parties or share it for commercial purposes. However, information may be disclosed in the following limited circumstances:
4.1 Service Provider Partners
We rely on certain trusted third parties to help operate our services, such as payment processors (bKash, Nagad, Rocket, Upay), game software providers, identity verification services, and IT infrastructure providers. These partners receive only the information necessary to provide their specific services and are required to comply with this Privacy Policy.
4.2 Legal Obligations
Information may need to be disclosed as part of a court order, government directive, or legal process. In such cases, we will provide only the information legally required.
4.3 Business Changes
In the event of a merger, acquisition, or transfer of assets involving ppc88, your information may be transferred to the new entity. If such a change occurs, we will notify you in advance.
4.4 Fraud Prevention
Information may be disclosed where necessary to address serious fraudulent activity, illegal conduct, or to protect other users of the platform.
5. Cookies and Tracking Technologies
ppc88 uses cookies and similar tracking technologies to improve your browsing experience and to ensure the security of the platform.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions, security tokens, and core platform functionality. The platform cannot function properly without these.
- Functional Cookies: Used to remember your preferences such as language settings and display preferences.
- Analytics Cookies: Help improve our services by collecting platform usage statistics. These cookies do not identify individual users.
- Security Cookies: Used for fraud detection and to prevent unauthorized access.
5.2 Cookie Controls
You can manage cookies from your browser settings. However, disabling essential cookies may affect some platform functionality, such as keeping your login session active.
6. Data Security Measures
We have implemented industry-standard technical and organizational measures to protect your information. ppc88 ensures the highest level of protection for your data as a secure and reliable platform.
- SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL encryption.
- Database Encryption: Sensitive information such as passwords and financial data is encrypted before being stored on the server.
- Two-Factor Authentication (2FA): An additional verification layer is available for account access.
- Secure Payment Gateway: Financial transactions are processed directly through the secure gateways of bKash, Nagad, Rocket, and Upay.
- Access Controls: Only authorized staff can access necessary information, and all access is logged.
- Regular Security Audits: Our systems undergo regular security testing.
- Data Backup: Your information is backed up regularly so that no data is lost due to technical issues.
That said, no method of transmitting or storing information over the internet is 100% secure. We take every precaution, but we cannot guarantee absolute security.
7. Data Retention Period
ppc88 retains your information only for as long as necessary. Retention periods for different types of information are listed below:
- Account Information: For the duration the account is active and for a minimum of five years after closure (as required by law).
- Financial Transaction Records: A minimum of seven years.
- KYC Verification Documents: As required by regulatory obligations.
- Gaming History: A minimum of two years after account closure.
- Technical Logs: A maximum of six months.
Once the retention period ends, we securely delete or anonymize the information. Some information may be retained longer due to legal obligations.
8. Your Rights
You have certain important rights regarding your personal information. We respect these rights and will help you exercise them:
- Right to Access: You have the right to know what information we hold about you.
- Right to Rectification: If your information is incorrect or incomplete, you can request that it be corrected.
- Right to Erasure: In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
- Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
- Right to Object: You may object to the processing of your information for specific purposes.
- Right to Data Portability: You may request your information in a structured, commonly used format.
- Right to Withdraw Consent: You may withdraw your consent at any time, though this will not affect prior processing.
To exercise these rights, please contact our support team. We will process your request as quickly as possible.
9. Protection of Minors
ppc88 is for persons aged 21 and above only. We do not intentionally collect any information from minors.
Our registration process includes age verification. If we become aware that a person registered while under the age of 21, their account will be closed immediately and the related information will be deleted.
If you suspect that a minor is using our platform, please notify our support team immediately.
10. International Data Transfers
Our servers and service providers may be located in various countries. Your information may be transferred outside of Bangladesh. In such cases, we ensure that:
- The receiving party has appropriate data protection measures in place.
- Suitable contractual safeguards are in place for international data transfers.
- Sensitive information is encrypted before being transferred.
11. Third-Party Integrations and Services
Our platform integrates software from game providers such as Pragmatic Play, Evolution Gaming, Spribe (Aviator), PG Soft, and JILI. These game providers operate under their own privacy policies. We are not responsible for the data processing practices of these third parties.
We are not responsible for the privacy policies of any external websites linked from our platform.
12. Policy Changes
We may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of the Policy will be changed.
- You will be notified at your registered email address about any significant changes.
- If you continue using the platform after changes have been made, you will be considered to have accepted the new policy.
If you have any questions about changes to the policy, please contact our support team.
13. Contact & Complaints
If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact us:
Email: [email protected]
Support: 24/7 Live Chat (in Bengali)
Response Time: Email requests are usually processed within 72 hours
If you have a complaint regarding the protection of your information, please contact our support team first. We will take your complaint seriously and do our best to resolve it.
For more information, please read our About Us, Terms & Conditions, and Responsible Gaming pages.